The WPE Senior Officer will act as the team leader for the GBV Mobile Teams and supervise the provision of safe and appropriate services to survivors of gender-based violence, and interventions to reduce risks faced by women and girls Salah ad-Din, Iraq. The WPE Senior Officer will be responsible for providing guidance, support and direct supervision to the Social Worker/PSS Officers in the GBV Mobile Team on a day-to-day basis to ensure quality implementation of GBV emergency response.
- Function as hands-on supervisor for daily case management and psychosocial activities.
- Oversee, coordinate and monitor all GBV Mobile Team activities and services.
- Work with the WPE Manager to ensure adequate staff coverage of the GMTs and temporary women’s safe spaces, and provide backup coverage when needed.
- Monitor field work to ensure staff meet program goals and utilize appropriate time management.
- Ensure timely assistance and referrals are provided to survivors and program participants in a safe place adhering to GBV guiding principles.
- Plan and oversee basic case management and psychosocial activities for survivors of GBV in emergencies.
- Reinforce adherence to the GBV guiding principles throughout all WPE activities.
- Undertake regular field monitoring visits to assess progress and identify technical quality issues and/or other implementation issues and flag these to the WPE Manager, provide solutions and implement modifications as required.
- Ensure all program activities and services are fully documented using agreed monitoring tools for systematic and timely data collection on activities.
Staff Supervision & Development
- Directly supervise WPE Social Worker/PSS Officers, and provide regular supervision, coaching and guidance on case management, PSS activities, and GBV prevention and risk mitigation activities.
- Mentor and support staff professional development and foster a positive team spirit to encourage innovative and quality programming.
- Identify training needs for GBV Social Worker/PSS Officers and support facilitation of training to meet those needs.
Coordination & Representation
- Support the identification of GBV focal points in health centers and liaise with health actors and providers to ensure client access to Clinical Management of Rape (CMR) and training of medical and non-medical staff in health centers on supporting GBV survivors.
- Identify concerns related to and support adherence to GBV referral protocols by all service providers and relevant stakeholders.
- Develop and maintain effective working relationships with other service providers and relevant stakeholders including community leaders and other implementing partners.
- Consistently and proactively monitor/assess the safety and security of the GBV Mobile team, promptly reporting concerns or incidents to IRC Security department and management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
- Other duties as assigned by the Supervisor.
Key Working Relationships:
Position Reports to: WPE Manager
Position directly supervises: Social Worker/PSS Officer
Other Internal and/or external contacts:
Internal: Broader Iraq Program team including other IRC Iraq programs (ERD, Child Protection, and Protection/Rule of Law), Grants Department, Supply Chain, HR and Finance Departments
External: close collaboration with other humanitarian actors, local NGOs, UN agencies, government service providers
- Adhere to the GBV guiding principles throughout all GBV case management and psychosocial interventions. This includes ensuring confidentiality of survivors, and respect for their wishes and decisions.
- All IRC staff are required to adhere to THE IRC Way Standards for Professional Conductand the IRC country employment policies.
Qualifications & Preferred Skills
- Bachelor’s degree in relevant field (Social Work, Psychology, Sociology, Gender Studies, etc.) and minimum of 2 years relevant experience
- Clear understanding of gender, human rights, and issues surrounding violence against women and girls
- Experience in counseling, social work, women’s health, or other related field
- Understanding of case management, psychosocial support and life skills programming to promote survivor healing and recovery
- Knowledge, skills and experience in participatory methods of community development and mobilization
- Familiar with emergency contexts and issues
- Previous experience leading teams on GBV response and risk reduction strategies
- Positive and professional attitude, including ability to lead and work well in a team setting
- Excellent organizational, communication and management skills
- Ability to work with minimal supervision
- INGO experience preferred
- Computer literate in Microsoft Word, Excel, and email
- Proficient in written and spoken English and Arabic