Position: Rapid Response Assistant
Reports to: Rapid Response Officer & RR Coordinator
Duty station: Erbil, Kurdistan
Travel: 50% travel in areas of new displacement (ex: Ninewa)
Duration and type of contract: 31 December, 2016 (possibility of extension)
All applicants must submit a CV as an attachment and a Cover Letter explaining their suitability for
Female candidates are encouraged to apply for this position.
Please mention in the Subject of your E-mail the Job title: Rapid Response Assistant
CVs submitted without mentioning Job Title will not be considered.
Only shortlisted applicants will be contacted.
Closing date: 21st
of August, 2016
After this date, applications are not be considered
Applicants from outside of KR-I must have a valid permanent residency card
All NRC employees are expected to work in accordance with the organization’s core values: dedication,
innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and
1. Role and responsibilities
The purpose of the assistant position is to assist in the day to day implementation of the rapid response
project portfolios, comprised of rapid assessments, NFI distributions and/or emergency cash activities.
Generic responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be
short and essential. Details belong in the Work- and Professional Development Plan.
1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist with the implementation of the support function portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of the support function
6. Monitors security events that could trigger displacements in the areas of interest.
7. Ready to be deployed to areas of new displacements within 24hrs notice.
8. Under the supervision of Team Leaders, ensures that the distribution sites are organized according
to standard operating procedures and security rules.
9. Communicate project objectives to NRC’s beneficiaries during distributions.
10. Under the direct supervision of the Team Leader, conduct multi-sectoral field assessments in areas
experiencing new displacements.
These responsibilities shall be adapted to the particularities of the job location and context, phase of
operation, strategic focus and type of programme intervention. This section shall be revised whenever a
new employee is hired or the context changes significantly.
Provide support with data entry upon request.
Actively promote the rights of IDPs and refugees.
Perform any other task relevant to the position as requested by the Team Leader.
By interfaces, NRC means processes and projects that are interlinked with other departments/units or
persons. Relevant interfaces for this position are:
ICLA, GBV, WASH, and shelter field teams for service integration and referrals.
M&E officer and Complaints Assistant.
Logistics team for NFI distributions.
Finance team for cash distributions.
Security team for security assessments.
Scale and scope of position
Staff: Numbers and titles of staff directly managed by the postholder, and numbers
of staff and daily workers/incentive staff responsible for overall in the unit (e.g.
5 project officers and 2 education assistants, 34 staff in total)
Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies,
INGOs, local NGOs, civil society, governmental bodies)
Budgets: List of budgets covered by postholder, and size of budget
Information: Brief description of the information resources the postholder is responsible for
at CO level (e.g. GORS, Agresso, Webcruiter, Intranet)
Brief description of any legal or compliance responsibility the postholder has
(term of employement, vendors, donors)
Competencies are important in order for the employee and the organisation to deliver desired results. They
are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
• Experience from working as a Project Assistant in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English
Context/ Specific skills, knowledge and experience:
• Overall good understanding of the political context in Iraq, with focus on conflict zones.
• Overall good knowledge of geography, local population and local language in the areas of
• Experience working with NFI and cash distributions in an NGO.
• Experience with conducting multi sectoral assessments; experience with mobile data collection and
• Fluent in Arabic both spoken and writing. Kurdish language is an asset.
• Competencies in all computer related tasks including Word, Excel, and Outlook.
• Good understanding of community participation, and very good ability to communicate with
• Ability to manage high/low workload depending on emergencies.
• Ability to work under pressure and with limited supervision in a challenging environment.
• Ability to work in a multi-cultural team.
2. Behavioral competencies (max 6)
These are personal qualities that influence how successful people are in their job. NRC’s Competency
Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environment
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
3. Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the
NRC Performance Management Manual. The following documents will be used for performance reviews:
• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework