Protection Officer

Job description

The Protection Officer will be responsible for the technical supervision and coordination of all the protection-related activities across the four Syrian refugee camps in Erbil Governorate.

Duties and Responsibilities:

Under the supervision of the Project Manager and the Protection Coordinator, the Protection Officer is expected to perform the following duties:

  • Provide technical guidance to INTERSOS Protection staff (Community Service Associates, Social Workers, Outreach Workers) ensuring quality implementation and achievements of results related to Protection Monitoring and Community Services activities;
  • Conduct frequent and regular field visits to monitor activities in the four refugee camps;
  • Assist the Social Workers and the Outreach Workers in daily case management of vulnerable individuals: identification, registration, referral, follow-up, provision of ad hoc assistance;
  • Provide the field teams with technical support for the organization of assessments, FGDs, awareness and information campaigns on key protection issues and other relevant activities;
  • Ensure all monitoring activities are fully documented, including systematic and timely data collection and contribute to data entry on regular basis as per the standard monitoring formats;
  • Produce relevant Protection-related reports;
  • Design/Deliver/participate in trainings and workshops on protection issues and other capacity building activities according to the project needs and requests from the Project Manager and the Protection Coordinator;
  • Establish and maintain positive working relations with camp authorities and relevant stakeholders in the community to ensure cooperation and success of project implementation;
  • Support the logistics for activities and ad hoc assistance initiatives following donor’s procedures and regulations;
  • Perform any other task not here listed and necessary for the implementation of the project activities or the mission programme as requested by the supervisor and Protection Coordinator.


Qualifications & Preferred Skills

  • University degree in social science or other related fields is highly desirable;
  • Previous experience (minimum two years) in similar position with International, national organizations and government authorities is mandatory;
  • Experience in case management, referral pathway and counselling
  • Strong knowledge of international protection and human rights legal standards;
  • Ability to develop high quality reports
  • Good problem solving skills and ability to work in team;
  • Strong organizational, interpersonal and communication skills;
  • Good Computer literacy;
  • Excellent spoken and written English and Arabic is mandatory;
  • Knowledge of GBV/Child protection standards
  • A high respect to client/organization confidentiality;
  • Ability to work in a multicultural context as a flexible and respectful team;
  • Flexibility and ability to cope with stressful situations;
  • Previous working experience with IDPs, refugees and returnees.
Only candidates can apply for this job.
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