Job description
This position will be directly supervised by the Protection Monitoring Team Leader in Kirkuk who reports to the Head of Office. The Protection Monitor primary role will be to monitor the protection/human rights situation of people affected by the crisis -as determined by the project work plan. He/she will be responsible to conduct mobile field visits to camps, first reception screening centres and IDP settlements to meet with persons of concern, assess the needs of the communities, households and individuals, referring urgent protection concerns to appropriate and specialized service providers (CP, GBV, Legal cases), provide critical information on service provision and procedures to access services, counseling support and interventions with authorities and other stakeholders to mitigate risks and provided life-saving assistance.
Job Responsibilities
- Apply technical knowledge and skills to implement and/or assist in delivery of emergency protection activities
- Develop work plan in coordination with Protection Monitoring Team Leader in Kirkuk
- Undertake mobile protection/human rights monitoring in crisis-affected areas, in line with the work plan (spot observations, focus group discussions, household assessments, Community Assessments, Key Informant Interviews and individual interviews) and with respect for principles of confidentiality, ethical information gathering and age/gender/diversity mainstreaming
- Provide accurate/up-to-date information on service provision and availability to the monitored population
- Identify and assess particularly vulnerable or at risk individuals and families during monitoring or outreach and other activities by the team
- Provide accurate/up-to-date information on service provision and availability, and on their rights and entitlements
- Develop and implement an action plan in accordance with their needs, capacities and goals, making sure all options are explored before deciding on a plan and looking for options when the services needed are not available
- Link individuals and families to provision of services with referral partners. Refer urgent and complicated individuals/households with serious protection problems to appropriate case management service providers, (GBV, CP or IRC legal service providers)
- Ensure appropriate monitoring, review and follow up of the services provided to cases as per the standard operating procedures
- Regularly follow-up with selected community focal points to gauge the outcomes of simple guidance to IDPs on administrative procedures
- Assist/Coordinate with IRC Legal Team in dealing with cases that need both legal and social welfare interventions with a focus on the following cases: divorce, inheritance, marriage, education, social welfare, pension, detentions and children issues.
- Produces weekly reports on activities based on IRC and prescribed tools and participate in planning meetings
- Contribute to the maintenance of an up-to-date service mapping of the service providers operating in the area and ensure that all IRC staff are informed about the available services.
- Produces actionable data on NFI needs to the Protection Monitoring Team Leader based on Sphere Minimum Standards
- Works to strengthen IRC’s relationship with community leaders in order to maintain good access to IDPs
- Supports Management in Kirkuk to conduct advocacy on behalf of the community
- Conducts other duties as assigned by supervisors
Qualifications & Preferred Skills
- Bachelor/Degree, preferably in the field of law or political science, Social Work, Counseling, Psychology or other related field
- At least 2 years of experience in protection programming, human rights work or community/social work
- INGO and emergency experience preferred
- Ability to maintain confidentiality, respect, non-discrimination and safety of beneficiaries at all times.
- Good communication skills including ability to gain trust and build relationships with new communities.
- Excellent interpersonal and problem-solving skills, creativity and flexibility.
- Strong team spirit, comfortable in a multi-cultural environment.
- Flexibility in working overtime when needed and ability to handle pressure well.
- Good computer skills (Microsoft Word and Excel).
- Experience working with the affected population in Kirkuk is desirable
- Knowledge of human rights organizations and the local protection community operating in Kirkuk is preferred
- High standard of spoken and written Arabic and English
