Community Mental Health Worker

Job description

  • Providing optimal psychosocial support to child and adult population groups.
  • The primary focus is utilising MSF protocols in dissemination of mental health needs at community level.
  • Producing and providing mental health & psychosocial education messages and basic support psychological first aid (PFA) to target groups.
  • Identifying and referral of mental health and psychosocial support for counselling or psychological intervention to the MSF MH team or appropriate services.

Operational / Technical responsibilities

Activities coordination

  • Actively promotes the availability of MSF services.
  • Establish first contact within beneficiary’s home, tent or shelter and refer appropriately to MSF MH team or other agencies.
  • Work together with other team members to identify MH needs and prepare educational material according to specific target population needs.
  • Carry out individual or group based educational sessions as required.
  • Provide PFA when appropriate.
  • Identify and organize supportive activities within the community.
  • Maintain accurate case notes and monitoring data and produce regular reports to the supervisor.

Patient Care

  • Engages in professional and ethical practice, keeping all beneficiary information confidential.
  • Keep accurate statistics and beneficiary contact notes.
  • Actively participate in weekly supervision.
  • Attend all trainings and ensure competency to deliver community MH care to beneficiaries.

Meetings/ Training

  • Punctually attend morning security meetings.
  • Attend and participate in team and multidisciplinary meetings.
  • Participates in trainings, and supervision sessions as required, including regular on-the-job training, supervision by the team supervisor or MHO, and occasional external trainings.
  • Be punctual for all beneficiary activities, meetings and trainings.

Qualifications & Preferred Skills

Education: Secondary school and Social Science Bachelor Degree.

A high level of competence in spoken and written English and Arabic and familiarity with Iraqi Arabic.

Experience: MSF an advantage.

Outside MSF NGO experience an advantage.

Previous experience working  in the medical field, and with MH and or psychosocial sector.


R – English           F – Arabic             A – Kurdish, Turkmen

F – Fluent  |  B – Basic  |  R – Required  |  A – An asset


  • Adherence to MSF charter and principles.
  • Planning capabilities, organizational skills, problem solving.
  • Multi-tasks management.
  • Communication and interpersonal skills.
  • Willing to fall in as required to ensure smooth operational running of all project activities.
  • Self-reflection and willingness to develop skills to enhance service delivery.

Personal qualities:           

  • Ability to work independently, to discuss sensitive psychological issues, and to respect patient confidentiality.
  • Diplomacy
  • Calm, ability to listen, and seek assistance when required.
  • Punctual, organized, meet deadlines.
Only candidates can apply for this job.

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