Child Protection Center Manager

Job description

As a Child Protection (CP) Center Manager, you are responsible for ensuring excellent organization and coordination of all protection activities implemented at the field level in the geographical area of implementation between the CP Manager and the teams. The post holder reports to the Project Manager. This position may include other tasks and directives as needed.


  • Supervise effective, efficient and timely implementation of the project’s activities as discussed with the Child Protection Project Manager and according MH guidelines and Standard Operating Procedures.
  • Manage the Child Protection Center and the team and ensure that assessments are conducted according to the guidelines as well as beneficiary data and Child Protection needs are collected, systematically recorded, analyzed and followed up with activities or referrals according MH protection and confidentiality guidelines.
  • Manage the children registration process according to the guidelines, and enter collected information on provided excel sheets and forms.
  • Coordinate and implement schedules for children groups in the center based on their ages.
  • Prepare, implement and report regularly on the progress of the project and send requested reports timely to the Child Protection Project Manager.
  • Track project indicators in coordination with the Child Protection Project Manager
  • Manage psychosocial support (PSS) staffing issues including attendance; vocational and appraisals in coordination with the Child Protection Project Manager.
  • Support the development and implementation of monitoring and evaluation (M&E) in coordination with the MH M&E team.
  • Provide logistic support and other tasks associated with efficient day-to-day running of the operations, including the provision of weekly movement schedule.
  • Provide regular timely internal reports and other relevant information on project activities and external meetings based on agreed formats and schedule
  • Report any kind of obstacles or problems to the Project Manager / MH Headquarter.
  • Responsible for the CFS regarding maintenance and hours of operation
  • Participate in project meetings with the team
  • Coordinate with Project Manager and case manager in referrals for families who need additional assistance, e.g. for children with serious psychosocial distress
  • Coordinate with Project Manager and Case Manager in identifying and referring unaccompanied and separated children

Qualifications & Preferred Skills

  • Educational background: Degree in social work, psychology, community development or related field
  • Minimum 3 years of demonstrated management experience, at least 1 of which is in non-governmental organization, ideally involved in the direct implementation of field level humanitarian assistance to refugees or IDPs.
  • Long-standing experiences and technical knowledge in the field of child protection, children’s rights, awareness raising  and referral systems, psychosocial support (PSS), psychosocial first aid (PFA), case management (CM) and gender-based violence (GBV)
  • Familiarity with Department of Labor and Social Affairs (DOLSA) official guidelines, Standard Operating Procedures for Child Protection Case.
  • Proficiency in written and spoken English and Arabic.
  • Understanding of the situation in the region and commitment to humanitarian principle
  • Proven experiences in human resource management such as staff monitoring, supervision and support, including regular and constructive feedback and appraisal
  • Excellent computer skills of Microsoft Office such as Word and Excel.
  • Demonstrated track record of reporting as well as conducting and evaluating assessment
  • Strong communication skills including negotiation, problem solving and conflict resolution.
Only candidates can apply for this job.
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