Job description

The Child Protection Case Worker is a member of Save the Children’s (SC) Crisis Response team in the Kurdistan Region of Iraq. Under the supervision of the programme officers the Case Worker will ensure that project activities are implemented on a timely manner according to the project timeline, budget and adhering to SC child safeguarding policy and do no harm principle.

  • Identify, assess, document, refer (to relevant services) and follow-up of at-risk children and families,
  • Provide information and advice on existing social services and how to access them.
  • Work as a member of a team ensuring fluid communication of relevant information in order to make sure that a proper management of the case is preserved.
  • Work in close collaboration with the community mobilisers to strengthen our relationship with the community and to strengthen the referral system.
  • Work with communities and specifically the child protection committees to identify and manage child protection cases within the community
  • Facilitate, collect and report information regarding the overall situation of child protection risks, with particular attention on vulnerable/at-risk children
  • Submit reports weekly reports concerning implemented outreach activities and cases and participate in weekly case conferences
  • Maintain files, registers, computer databases and records in paper or electronic format based on principle of confidentiality
  • Ensure a child centered approach and always act in the best interests of the child.
  • Keep proper records of field expenditures when appropriate and report on these to the Program Coordinator
  • Provide and undertake different trainings under project activities to community based staff, local actors and CP actors.
  • Develop ideas and participate in undertaking different child protection campaigns in the area of implementation
  • Implement all CP activities required.

Staff supervision and mentorship

  • Work with child protection committees and support monthly meetings to map protection risks in the community and feedback for programmer improvement,

Monitoring and Reporting

  • Provide timely and approproiate data on program activities to the CP officer/coordiantor
  • Contribute to the preparation of internal and external reports;
  • Support the CP officer in developing bi-weekly project reports, and collect activity reporting from community based staff when appropriate.
  • Participate in team reviews of results and program progress.

Collaboration and Representation

  • Represent SC and SC projects in different forums when necessary.
  • Liaise with other stakeholders, including schools, local leaders, and partners and participates in relevant meetings in Erbil and the camps around Erbil.
  • Represent programming with local government, NGOs, communities and within SC as appropriate.

BEHAVIOURS (Values in Practice)


  • holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.


  • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • widely shares their personal vision for Save the Children, engages and motivates others
  • future orientated, thinks strategically and on a global scale.


  • builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • values diversity, sees it as a source of competitive strength
  • approachable, good listener, easy to talk to.


  • develops and encourages new and innovative solutions
  • willing to take disciplined risks.


  • honest, encourages openness and transparency; demonstrates highest levels of integrity


Qualifications & Preferred Skills

  • Preferably from Sinone.
  • University degree and at least one year relevant area work experience.
  • Strong English as well as strong / Arabic skills, written and spoken.
  • Good computer skills (MS Office, including Outlook for email).
  • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.)
  • Proven ability to work as part of a team.
  • Strong understanding of the situation of children in the community and demonstrated commitment to improving the lives of children in the community.
  • Proven technical knowledge and skills in the field of Child Protection.
  • Strong experience in case management, child protection interventions, provision of different trainings includeing resilience and positive discipline programs.
  • Strong organizational skills.
  • Proven skills including planning and budget tracking capacities.
  • Ability to supervise and mentor staff to achieve results.
  • Ability to travel independently, including to rural communities and work long hours (Sinone)
Only candidates can apply for this job.

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