Appraisal, Monitoring & Evaluation Assistant

The AME Assistant will attend distributions together with the Distributions Teams. On site, they will be responsible for the following:

– Assisting beneficiaries with registration issues at the distribution site.

– Assisting beneficiaries with special needs at the distribution site.

– Collecting and responding to complaints from beneficiaries

– Feeding complaints back to the AME Manager/Officer, for reporting to ACTED Programmes and donors

– Field observations and monitoring of the distribution process

– Spot-checking the registration process

– Interviewing to beneficiaries to assess satisfaction with the distribution process

– Ensuring accurate and timely collection of data, interviewing beneficiaries and other tasks as they arise for the purposes of documenting and reporting on progress.

– Potentially assist on conducting post-distribution monitoring surveys.

– Assist the AME Unit in other tasks as per requirement.

The AME Assistant will be based in one of 3 bases: Erbil, Duhok, or Suleimaniyah – travelling to various locations from each, jointly with the Distribution Team.

Professionalism and Personal Qualities


  • Knowledge and experience
  1. Fluent in both spoken and written English and Arabic essential. Kurdish highly desirable.
  2. Computer skills in MS Word
  3. Basic data analysis in MS Excel
  4. Previous reporting experience highly preferred (in English)
  5. Previous experience working on humanitarian programs preferred.
  • Personal qualities
    1. Able to communicate with tact and sensitivity
    2. Can display patience and politeness while dealing with beneficiaries and ACTED/partner organization staff
    3. Remain calm in stressful situations
  1. A commitment to honesty and integrity in dealing with complaints.
  2. Strong analytical skills and attention to detail.
  3. Ability to prioritize and multi-task in a fast-moving and complex environment.


  • Qualified female candidates are encouraged to apply.
Only candidates can apply for this job.
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