Welcome Responsible

Job description

To ensure the work of Welcome department is managed efficiently and effectively in line with established guidelines. You will need to be an enthusiastic, flexible, committed, and a resourceful person who can support the Manager to lead the team. The successful candidate will need to deliver to a high standard, be resilient and have a positive “can do” attitude.

Major Duties and Responsibilities:

  • The incumbent will undertake the following responsibilities under the direct supervision of the ICRC Finance and Administration Manager in Erbil:
  • Responsible to provide and supervise Welcome services for a structure of more than 300 people (National and International staff)
  • Supervise on daily base a team of 4 people and suggests innovative solutions when needed.
  • Coordinates with all related Departments to arrange visas, travels, accommodation, facilitation letters, meetings, workshops log for proper logistical support
  • Supervise the use of all electronic tools provided by the Institution
  • Controls on daily base all welcome related expenses and provides solutions in accordance to rules and regulations in place.
  • In cooperation with his/her supervisor, s/he negotiates with services providers (e.g. hotels, travel agencies etc.)
  • Uses and develops monitoring tools to follow expenses, travels, databases etc and prepares reports based on findings

Qualifications & Preferred Skills

  • University degree or professional diploma
  • 3 – 5 years work experience in a similar field
  • Very good knowledge of written and spoken English, Kurdish and Arabic
  • Proven computer skills
  • Excellent organizational and methodical skills
  • Good negotiation skill
  • Proven Team Leadership skills
  • Ability to draft reports clearly and concisely
  • Proficiency in Office applications, including Word, Excel, Power Point, Explorer.
  • Objective-oriented person

Desirable qualifications:

  • Experience in communicating and working with a wide range of people, including people of culturally diverse backgrounds.
  • Good communication, interpersonal and organizational skills
  • Demonstrated gender awareness and gender sensitivity
  • Ability to work under pressure
  • Personal commitment, efficiency, flexibility and drive for results
  • Sets clear and achievable goals consist with agreed priorities for self and others.
  • Knowledge of SharePoint is a plus

Key Competencies

  • Takes responsibility for meeting commitments and for any shortcomings
  • Demonstrates interest in improving relevant skills
Only candidates can apply for this job.
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